Terms and Conditions

This document contains are terms of agreement between you the client and Precision IT Consulting.  If you do not agree to these terms and conditions, then we are unfortunately not able to provide our services to you.

Limited Liability

The client must accept there are risks associated with the repair or any IT service.  Risks could result in damage to your property.  It could also mean the loss or corruption of data.  Our clients must accept that Precision IT Consulting is not liable for such damage or loss.

In the event of unintentional damage to components, peripherals, the screen or any other equipment regarding a client’s computer we will whenever possible replace the damaged component/equipment.  However, it may be replaced by a second-hand part.  This depends upon the cost of the replacement part and/or equipment and the value of your property.

Affordable Computer Repairs and Service strongly encourage that if possible, a client should do a full backup of data and system prior to any repair or IT service being provided by us.

Warranty

Any computer components purchased and installed on a client’s behalf are covered by the manufacturers or sellers’ warranty.  They are not covered by a warranty with Precision IT Consulting.

In most cases with a component failing under warranty and it is a repair job that we have previously undertaken, Precision IT Consulting will supply labor to reinstall the part for no additional charge.

We provide a 1-month warranty on our labor for general repairs and IT services.  We provide a 3-month warranty on our labor for any new computer builds that we do for clients.

Any changes or modifications made by the client during the warranty period that results in errors or damage to the services provided by Precision IT Consulting will void the warranty.

Data Backup

During the process of Upgrading a computer, Precision IT Consulting will take backup of the local files of the user. Programs and drivers can’t be backed up. Any addition programs will need to be re-installed by the client.  We can install your other programs, but it will be for an additional charge. Precision IT Consulting will not be liable for failure to copy data that is located in obscure location. It is the responsibility of client to inform us should files and folders located in under unusual locations on the hard drive.

After the work has been completed, Precision IT will require the end user to verify that all data is on the new computer.